Running an independent shop is hard enough without dealing with shoplifters, alarm call-outs, and staff safety worries on top. That's exactly what My Own Security Expert is here for.
We're a friendly team of LP professionals with 15+ years of frontline experience — including working with police commissioners on national shoplifting strategy. We give independent retailers the expert support that big chains take for granted.
Independent retailers tell us the same things again and again. They're losing stock, their staff feel unsafe, police aren't coming, and nobody seems to care. We care. And we know exactly what to do about it.
"I know of members who fear for their lives inside the shops, and others making the decision to close up. The big supermarkets have expensive equipment — but there's no way most independent retailers can afford that."
Muntazir Dipoti, President — Federation of Independent RetailersOnly 16.7% of reported shoplifting incidents lead to prosecution. We help you build cases that are harder to ignore — and pursue civil recovery when the criminal route stalls.
Over 2,000 retail workers face abuse or threats every single day. Good training gives your team confidence and clear guidance on what they can legally do.
Nobody should drive to their own premises alone at night not knowing what they'll find. Our alarm response service means you don't have to.
Civil recovery is a legal route to reclaim your losses — completely separate from criminal proceedings. Most retailers don't know about it. We handle it for you.
Remote support every day. In person when it really matters. All grounded in 15 years of frontline LP experience and UK law.
We attend in person, secure evidence, and detain offenders lawfully where needed.
Learn more →Alarm gone off at night? We attend so you never face it alone.
Learn more →A professional store assessment with a clear, practical written action plan.
Learn more →In-store training so your team feels confident, safe and properly prepared.
Learn more →Criminal and civil — we build the case and follow it all the way through.
Learn more →Daily LP support by WhatsApp and email. A real expert, always available.
Learn more →"We'd been losing stock for months and accepting it as part of running a shop. Having someone who actually showed up, understood the situation, and helped us build a proper case made us feel supported in a way we never had before."
Independent off-licence owner, West MidlandsNo contracts, no setup fees. Cancel with 30 days' notice. Start from £79/month.
Advice, CCTV guidance, civil recovery letters, incident reporting — all from an LP expert who knows your situation.
Everything in Essential, plus we attend in person for serious incidents, detain offenders lawfully, and review your CCTV monthly.
Unlimited support, alarm response, annual staff training, full security review, and priority 24-hour access.
Your first assessment is always free. No obligation — just a friendly conversation with someone who genuinely wants to help.
My Own Security Expert exists because independent retailers have been left behind for too long — and that needed to change.
My Own Security Expert was founded by a loss prevention professional with over 15 years of frontline experience — working at every level of retail security, up to and including direct collaboration with police commissioners on national shoplifting reduction strategies.
During that time, we managed millions of pounds of shoplifting cases annually, trained hundreds of retail staff, built prosecution files that have put repeat offenders before the courts, and worked with police at every level.
What we saw again and again was that independent retailers were always the most targeted and the least supported. The big chains had LP teams and corporate clout. The small shops had themselves.
My Own Security Expert exists to change that — making expert LP support available to any independent retailer for a monthly subscription that costs less than a single shoplifting incident.
We advocate for you the way a full-time LP team would — but without the cost. Your problems are our problems.
Alarm call-out, crime scene, detained offender — we attend in person when it matters most.
We build cases, pursue offenders, and follow criminal and civil proceedings right to the end.
WhatsApp, email, Google Form — a real expert every time. No call centres, no queues.
Frontline LP at every level, including direct police commissioner liaison on national crime strategy.
Every independent retailer who joins My Own Security Expert gets access to the same quality of loss prevention support that the biggest chains in the UK take for granted. That's the promise.
No contracts, no setup fees. Cancel with 30 days' notice. All plans include the full subscriber document kit and immediate access to expert support.
Need something specific without subscribing? Security reviews, staff training, one-off investigations, and civil recovery are all available as standalone services. Get in touch to discuss →
🇬🇧 All services grounded in UK law — Theft Act 1968 · PACE Act 1984 · UK GDPR · ICO CCTV Code · ACAS Code of Practice
Operational LP guidance, not formal legal advice. In-person availability confirmed at sign-up.
Every incident you report to us is logged, analysed, and responded to. Even if you're not a subscriber — report it. We'll give you free initial guidance.
Fastest route for live incidents, urgent situations and alarm activations. Number provided on sign-up.
Our structured form captures everything we need. Available 24/7. Every submission is logged and analysed. Access the form →
For serious incidents, detained offenders, or alarm activations. Contact via WhatsApp for fastest deployment.
If there's any immediate risk to life, call 999 first. Then WhatsApp us. Standard and Premium subscribers can request in-person attendance. You don't have to deal with this alone.
No incident is too small to report. Every theft, every threatening interaction, every suspicious behaviour you log contributes to a picture — and that picture is what builds prosecutable cases against repeat offenders.
47% of retail theft and 91% of abuse incidents go unreported because retailers feel it won't make a difference. When you report consistently through MOSE, it does.
If we haven't answered your question here, just get in touch — we're happy to help.
Still have a question? We're happy to help.
Whether you're ready to sign up, want to ask a question, or just need some advice after a difficult day — please reach out. We respond to every message, and your first conversation is always free.
If there's any immediate risk to life, call 999 first. Then get in touch — Standard and Premium subscribers can request in-person attendance. All retailers can use our form for free initial guidance. You don't have to handle this alone.
My Own Security Expert provides operational loss prevention services and expert guidance. We are not a law firm. All in-person work is conducted strictly within UK law.
We read and respond to every message personally. No automated replies, no sales calls, no pressure.